See what our guests had to say
Please enjoy the feedback provided by past guests who traveled to Puerto Aventuras. If you do not see any reviews for this destination, check back often as we add new guest comments when they become available.
A great time the staff was super and the facilities very nice.
An unforgettable, relaxing, pampered experience with friends & family
Hacienda Kukulkan is the perfect combination of luxury and comfort. The villa staff accommodated our every need. The location is unbeatable, blending the private retreat with easy access to the beach, restaurants, entertainment, sealife and shopping. For our group of 15, the layout was perfect, . Lots to do - tennis, swimming, walking on the beach, kayaking, working out in the gym, lazing by the pool - and many places for gathering together or seeking privacy. The food was unbelievable - our combination of Joey and Ryan, the gourmet chefs, with Marianna and team from the villa worked perfectly. I do think all will be on a post-holiday diet! We hope to be back again soon.
Hacienda Corazon, mecixo
We went with 4 couples and 7 children. The house was beautiful, the service fantastic. Your complany did a great job in helping us plan and arrange specifics for the vacation. All of us had an amazing time. Marilu was very helpful.
However, the best part about the experience was the Chef Joey Thornton and his assistant Maria. The service, food, and hospitality really made the trip memorable.
Excellent !!
We had a wonderful time on our vacation thanks to Jay and Catie from Luxury Retreats for getting everything planned and scheduled and to ensure that all our requests were taken care off. The villa was beautiful and in my opinion looks even better than the pictures on the site. The staff at the villa was very friendly and very accommodating for any and all of our needs, they went out of their way to make sure we had a very relaxing and enjoyable stay.
Wonderful week of pampering and fun.
Once again, Zacil Na was beautiful, conveniently located and we were completely pampered for 7 days. The staff, Ryan and Joey were excellent and also very good company. They quickly became friends. Gerardo makes sure that anything you could ever want or need is available to you at sometimes even a moment's notice. It is really an ideal place to stay.
Incredibly relaxing! Perfect home for a large group!
Eighteen of my friends and I were looking for a relaxing spring break destination and came across Hacienda del Mar. The house was incredible--clean, spacious rooms and bathrooms, a great shared living space, WONDERFUL chef services, and access to a concierge for any questions we had regarding activities in the area. Everyone loved the house and the amenities--including the game room! The house staff were also very helpful, sweet and hardworking.
Perfect Girls Trip in Fantastic Villa
We rented Hacienda las Palmas in Riviera Maya for our 40th birthday year. Nine women (most mothers of multiple children) traveled and participated in the trip. One of the nicest features was the fact that the villa came with a chef included in the rental. We only had to pay for groceries - what a bargain and a treat. We didn't have to cook a meal or touch a dish! And the meals were as good or better than any nearby restuarant.
The area, Puerto Aventuras, is great. Very safe and compact. We had plenty to do!
The villa was exactly as it appeared on the website (always a concern) and seemed t oo good to be true.
Great villa for sea-side vacation
We came to celebrate NY: 4 couples and 4 small kids. Villa is a cozy place right on the sea.
surreal
The Villa was such a magnificent place. All (9) of us truly enjoyed and fell in love with this villa. Of course you never know what you are getting, however, this was just a marvelous experience and all of the arrangements that were made made our stay more pleasant. The staff was stupendous. They were very welcoming and went above and beyond to make us feel at home and made sure that we were well taken care of.
Absolutely wonderful!
The house was very beatiful, different and original. The service was beyond my expectations. Everybody was kind and wonderful people to us.
A dream come true...
The villa was beautiful, the service/staff was amazing, and the food was unforgettable.
We loved it!!!!!!!!!!!!!!!!!!
Great location. Very quiet at the house, but close to the fun.
Perfect 40th Birthday getaway with friends.
We were a group of eleven old friends and we all raved about our trip. From Anselmo our driver to our fishing charter and cenote guide, all was perfect. Our villa was beautiful and the staff fantastic. The chef services were amazing. Lenny, Alfonso and David were flexible, professional, accommodating and prepared the most delicious food. Andrea was fabulous - I can't say enough about her. She made sure that our dining experience was top notch and that our excursions were perfect- not to mention, she made killer drinks! Our massages from the White Spa were divine. It was great to have Anatola visit to make sure everything was going smoothly.
The only minor complaint was that there were ants in two rooms, but the house staff quickly got rid of them and sprayed. No big deal
Marilu and Andrew were the best! I must have called Marilu 20 times and no matter how silly the question, she always answered in a professional and kind manner. I would love to work with both of them again
Our holidays in the riviera maya
Everything was fabulous!! Great house, great staff, great location.
Five of us rented this home and all of us loved it. The food, the staff, the house itself, and of course the location, were all what we hoped for and more.