Riviera Maya

RIVIERA MAYA Villa Rentals

See what our guests had to say

Please enjoy the feedback provided by past guests who traveled to Riviera Maya. If you do not see any reviews for this destination, check back often as we add new guest comments when they become available.


Guest Reviews
A great time the staff was super and the facilities very nice.
Benedict R. -  January 5, 2012
Hacienda Del Mar
 
Guest Reviews
An unforgettable, relaxing, pampered experience with friends & family
Hacienda Kukulkan is the perfect combination of luxury and comfort. The villa staff accommodated our every need. The location is unbeatable, blending the private retreat with easy access to the beach, restaurants, entertainment, sealife and shopping. For our group of 15, the layout was perfect, . Lots to do - tennis, swimming, walking on the beach, kayaking, working out in the gym, lazing by the pool - and many places for gathering together or seeking privacy. The food was unbelievable - our combination of Joey and Ryan, the gourmet chefs, with Marianna and team from the villa worked perfectly. I do think all will be on a post-holiday diet! We hope to be back again soon.
Bill C. -  January 5, 2012
Hacienda Kukulkan
 
Guest Reviews
Nice, but bellow Jamaica Villa experience by far
Nice house, what was expected. Beach experience below what advised. Service was the minimun expected (cooking, house keeping) Bedding in bad conditions (holes). Overall ok, but for the price not comparable to experience before in Jamaica with Villa selected thru you.

Luis Fernando S. -  January 4, 2012
Casa Buena Suerte - Soliman Bay
 
Guest Reviews
Beautiful Casa Picon
Our vacation was delightful. The Casa was lovely and Anna and Nico took the absolute best of care of us. We used their expert cooking skills once during our stay.
Margaret M. -  January 1, 2012
Villa Picon
 
Guest Reviews
Our winter holiday
The house and location met our expectations which were high. Jorge, the on site staff, was very helpful and a great resource. He made our trip much easier.

It was all good!
Allan E. -  December 30, 2011
Villa Carolina
 
Guest Reviews
Amazing - service, location and style
We had a wonderful week at Villa Picon. Puerto Morelos was our dinner destination nightly since it was only 15 min away and the local food was great. The service at the house was friendly and prompt.
Vicky S. -  December 23, 2011
Villa Picon
 
Guest Reviews
The house is beautiful, the service is SUPERB!
Exellent villa, extraordinary service. I would recomend that the food service can be charged to a credit card, is a lot of cash to be handling. There is no need to go out from the house all day!! Maybe a golf cart service to the entrance of PlayaCar would be nice.
Rodrigo V. -  September 28, 2011
Aqua Villa
 
Guest Reviews
relaxing get away with private beach
overall the location is great to get away from civilization and relax. The beach is amazing and so is the pool. The only down side was that the 1st floor of the villa does not have air conditioning so in september it gets pretty hot and stuffy although opening up the windows helped. I think in the months of Nov-Feb it would be totally amazing since its cooler at night. Overall a very comfortable house with an amazing beach location. I felt like we had our own private piece of paradise.
Alma A. -  September 14, 2011
Villa Picon
 
Guest Reviews
two word: absolutly wonderful
amazing location, great villa , very quite place , nice beach and wonderful sea, Nico and A nna very good workers
Cristina V. -  August 29, 2011
Villa Picon
 
Guest Reviews
What a Vacation should really be like!!!!
We have vacationed all over the world, I always return to Mexico every other year as it's my origin, Chaos is always a part of vacationing with us 5 kids all ranging from 15 years old to 19 months old make that happen. BUT at Villa Picon I truly felt rest and relaxation as it should be for a Vacation. The nesting turtles on our back stairs were a miracle in itself the private beach, and the wonderful staff Nico and Ana who tend to u in a personal level. What was I thinking before a Hotel and a Resort can nit compare to the wonderful experience. My kids never wanted to leave needless to say neither did I. Luxury Resorts made the arrangements easy and painless. Defiantly will look to Luxury Resorts first the next time we travel!!
Beatriz Z. -  August 2, 2011
Villa Picon
 
Guest Reviews
Relax at Villa Picon
We had a fantastic restful holiday in Villa Picon. The location is amazing. The beach is beautiful and clean, the water clear and warm. The swimming pool was perfect for us with a big shallow area for the children. Nico took extremely good care of it and it was very clean every morning (very much appreciated). The villa was comfortable and we were happy to have SKY TV for our children. Very much appreciated that Mr Picon bought plastic plates, beakers and cutlery for our children and an extra high chair. I need to make a special comment about the chef services: Susan was AMAZING. We enjoyed her cooking so much. She also is such a charming person. We got addicted to her services and booked all her free evenings. The bedrooms are comfortable thanks to air conditioning. Bedding is the only thing which could really be improved with better pillows, mattress and cotton only sheets. The stair are not small child safe but Nico and Anna were very kind to put a volley net to avoid any accident.
Isabelle D. -  July 5, 2011
Villa Picon
 
Guest Reviews
Hacienda Corazon, mecixo
We went with 4 couples and 7 children. The house was beautiful, the service fantastic. Your complany did a great job in helping us plan and arrange specifics for the vacation. All of us had an amazing time. Marilu was very helpful.
However, the best part about the experience was the Chef Joey Thornton and his assistant Maria. The service, food, and hospitality really made the trip memorable.
Amar T. -  June 21, 2011
Hacienda Corazon
 
Guest Reviews
Perfect
Our vacation was everything we hoped it would be.
Chris S. -  May 27, 2011
Villa Picon
 
Guest Reviews
Our vacation and the home was fantastic!
We enjoyed the location of the home, the quieter side of the island. We enjoyed not having to drive a vehicle. The golf cart was fun for the kids and perfect for the distances we went. We found the locals to be incredibly hospitalable. We all speak a bit of spanish and loved how patient all were with our speaking. We enjoyed the food, escpecially the Mango Cafe. The pizza at ??, italian name was good too.
Trisha W. -  May 17, 2011
Casa Isla
 
Guest Reviews
Heaven!
Casa Buena Suerte far exceeded our expectation. The Villa & grounds are absolutely beautiful! The staff was very professtional and accomodating. I would also highly recommend taking advantage of the Private Chef services - the food & service was incredible.
Suzanne P. -  May 12, 2011
Casa Buena Suerte - Soliman Bay
 
Guest Reviews
AWSOME
It was a great time, staff was great, food was excellent, couldn't have asked for anything more. I will never stay at a resort again.
Kurt K. -  May 2, 2011
Sol Y Luna
 
Guest Reviews
ONE GREAT TIME!
Always a pleasure to deal with luxury retreats...........
Denise G. -  April 25, 2011
Villa Picon
 
Guest Reviews
Absolutely fantastic--the perfect location, house, and staff.
Yardena is lovely. The house is perfectly maintained, the staff is top notch, and the beach/ocean is so close you throw a stone from the dinner table into the ocean.
Dan S. -  April 25, 2011
Casa Yardena
 
Guest Reviews
Excellent !!
We had a wonderful time on our vacation thanks to Jay and Catie from Luxury Retreats for getting everything planned and scheduled and to ensure that all our requests were taken care off. The villa was beautiful and in my opinion looks even better than the pictures on the site. The staff at the villa was very friendly and very accommodating for any and all of our needs, they went out of their way to make sure we had a very relaxing and enjoyable stay.
Rohan F. -  April 23, 2011
Hacienda Las Palmas
 
Guest Reviews
Wonderful week of pampering and fun.
Once again, Zacil Na was beautiful, conveniently located and we were completely pampered for 7 days. The staff, Ryan and Joey were excellent and also very good company. They quickly became friends. Gerardo makes sure that anything you could ever want or need is available to you at sometimes even a moment's notice. It is really an ideal place to stay.
Carol L. -  April 18, 2011
Casa Del Agua
 
Guest Reviews
Beautiful home with amazing staff provided a week of relaxation.
This gorgeous home is beautifully maintained by the housekeeper and property manager. We hired chef's to cook us lunch and dinner and the food was amazing. Fresh and plenty of it to feed our hearty appetites. The six bedrooms were all gorgeous, each with it's own bathroom, and each one different than the next. Large and breezy with all the ameneties. The property with the fountain and pool, hammocks, louge pit and outdooor dining provided us with plenty of space, comfort and entertainment for our family of 15. Beach towels and plenty of water toys were provided and kept us all occupied both in the sand and the pool. The only complaint, if any, would be that the ocean is rather rocky and not great for swimming at all. Snorkeling was fun and easy, but for water entry you must wear shoes and be steady on your feet. The kids could not really spend time int he ocean swimmming due to the rocky bottom and such. Other than that, WONDERFUL relaxing pristine home and grounds.
Maureen S. -  April 4, 2011
Casa Buena Suerte - Soliman Bay
 
Guest Reviews
A slice of true heaven!
We love our vacation to Villa Picon. It's our second year attending and we are addicted to it. We really feel like we've found our slice of heaven. It is very kid friendly for us. The pools and beaches are wonderful. The Villa works w/our family needs. The staff is great both at Luxury Retreats and Villa Picon. Everything just goes so smoothly for us that we feel we are really spoiled.
Liz M. -  March 27, 2011
Villa Picon
 
Guest Reviews
Incredibly relaxing! Perfect home for a large group!
Eighteen of my friends and I were looking for a relaxing spring break destination and came across Hacienda del Mar. The house was incredible--clean, spacious rooms and bathrooms, a great shared living space, WONDERFUL chef services, and access to a concierge for any questions we had regarding activities in the area. Everyone loved the house and the amenities--including the game room! The house staff were also very helpful, sweet and hardworking.
Nazaneen H. -  March 21, 2011
Hacienda Del Mar
 
Guest Reviews
A beautiful Mexican experience
Supassed all expectations. We expected 1 chef...we had 3. We expected a beautiful villa...we had a mansion without compare. We expected a great vacation...we had the experience of a lifetime.

None in our party would hesitate to recommend Hacienda Kass.
Colin B. -  March 16, 2011
Hacienda Kass
 
Guest Reviews
Excellent.
We had a great time. House is wonderful--as represented on website. Views of ocean from all bedrooms. The pool area is private and beautiful. Staff excellent. We had a great week.
Jennie K. -  March 7, 2011
Casa Del Mar Bonito
 
Guest Reviews
Relaxing and fabulous!
The villa was perfect for our group - and the staff were amazing! So friendly, kind and courteous. The beach is perfect, and the landscaping around the villa was amazing- Pedro never stopped! We were so pleased with the villa, it had everything we could have asked for and we enjoyed every minute of our stay!
Hilary W. -  March 7, 2011
Sol Y Luna
 
Guest Reviews
magical
loved the location-very private, loved the architecture of the house-blended in with the preserve, staff was great-unobtrusive yet attentive
Barbara H. -  March 4, 2011
Casa Nalum
 
Guest Reviews
A Beautiful relaxing family setting!
We had a fantastic time during our stay at the Villa Picon. The villa was amazing with such a beautiful view of the ocean; it was very spacious and clean! Anna and Nico did a great job of taking care of the villa and us; they made our stay very enjoyable. The pool and patio area was gorgeous, although the hot tub was more of a warm tub.

We would highly recommend villa to any family or some group of friends!
Chelsey R. -  March 1, 2011
Villa Picon
 
Guest Reviews
Casa Isla is a beautiful house, spacious and very comfortable.
Isla Mujeres was a low-key, relaxing place to spend two weeks with our family. We felt very safe. The beaches were beautiful and the water was ideal for swimmning. The food was surprisingly good, varied and inexpensive. Golf carts were fun! The infinity pool/hot tub at the house were refreshing--and the view was superb, including the sunset each evening.
Betsy R. -  February 28, 2011
Casa Isla
 
Guest Reviews
Fabulous vacation - gorgeous house
The house was amazing, the area was beautiful and the staff was spectacular!
Kelly M. -  February 28, 2011
Hacienda Kass
 
Guest Reviews
Our vacation at Villa Tortuga was very special-twas a luxury retreat
We had an awesome time! a challenge when you have 3 teens along. Our own beach, quiet and relaxing and no pressure of a resort population. Our kids loved the quick access to the hottub, pool and surf. We've vacationed and enjoyed the typical things like tours, golf, and local cuisine before - we've never sat at the water at night and watched the moon... or witnessed a manta ray at our feet first thing in the morning. We only wish the daylight lasted longer!
Irene F. -  January 31, 2011
Villa Tortuga
 
Guest Reviews
Perfect
We had a perfect vacation. With the advice, assistance and prompt attention of Luxury Retreats, specifically, Mat DeGraff, and later, Catie Cathill we a had an exceptional vacation. The villa, the beach, the pool, the view was exactly what we were looking for and exceeded our expectations. This was the third vacation I organized with the help of Luxury Retreats and it, like the others, worked out fantastically well.
Angela S. -  January 27, 2011
Villa Paradise
 
Guest Reviews
All my needs were met
The location of the villa was perfect, the staff were attentive and the house was clean. That's all I need in a vacation.
Barbara H. -  January 23, 2011
Villa Picon
 
Guest Reviews
Perfect Girls Trip in Fantastic Villa
We rented Hacienda las Palmas in Riviera Maya for our 40th birthday year. Nine women (most mothers of multiple children) traveled and participated in the trip. One of the nicest features was the fact that the villa came with a chef included in the rental. We only had to pay for groceries - what a bargain and a treat. We didn't have to cook a meal or touch a dish! And the meals were as good or better than any nearby restuarant.

The area, Puerto Aventuras, is great. Very safe and compact. We had plenty to do!

The villa was exactly as it appeared on the website (always a concern) and seemed t oo good to be true.
Patty C. -  January 20, 2011
Hacienda Las Palmas
 
Guest Reviews
Gorgeous setting, great comfort and impeccable service.
In Casa Buena Suerte we found the perfect setting to celebrate our parents' 50th wedding anniversary. There were walks on the beach, kayaking, snorkeling, relaxed conversations and great meals. There was something for everyone.
Ana B. -  January 17, 2011
Casa Buena Suerte - Soliman Bay
 
Guest Reviews
Villa Picon is a little slice of heaven!
From our initial interactions with Matt DeGraff and Catie Cudall at Luxury Retreats to our arrival and stay at Villa Picon, everything was handled with personal attention and professionalism. The staff at Villa Picon were superb as well. the property manager, Ulysses and, particularly Nico and Anna the onsite staff were wonderful and helped make our stay very special. Villa Picon is a fantastic property. The house itself is well-appointed and beautiful and the moment we walked in the front door and saw the view to our wonderful private pool and the gorgeous Gulf of Mexico before us, we knew we were in for a very special vacation. The property is ideally located as well between the "action" in Cancun, the quaint charm of Playa Del Carmen and the surrounding local activities and sites. We would highly recommend this property to anyone and plan to be back again and again!
David M. -  January 16, 2011
Villa Picon
 
Guest Reviews
Pure Beauty
What a place! Everything was arranged perfectly for our arrival. Catie did a wonderful job helping us prior to departure. The villa was everything we expected and more. Looking forward to going back in a few years.
Kaitlin M. -  January 14, 2011
Sol Y Luna
 
Guest Reviews
fantastic experience
The villa looked exactly as represented. The service from Kirsten and Marilu was efficient, knowledgeable, and friendly. Their help made the experience much easier and was a big factor in our deciding to book a villa. They answered all our questions quickly and followed through on every request. I would definitely recommend the company and especially Marilu and Kirsten to my friends.
Linda F. -  January 11, 2011
Villa Turquesa
 
Guest Reviews
Great villa for sea-side vacation
We came to celebrate NY: 4 couples and 4 small kids. Villa is a cozy place right on the sea.
Alex L. -  January 8, 2011
Casa Mariposa
 
Guest Reviews
We had an awesome time.
Our trip was fabulous. Everyone loved the location and the villa and there is nothing we would have done differently. I'm glad we got the rental car. Marilu was very helpful when we arrived at Thrifty rental and they told us they don't have the car we reserved. I called her right away and I don't know what she did but we got our Suburban the following morning. :) That car worked so much better for us that I would've been really upset if we had to keep the van.

We ended up driving to Cancun and Playa del Carmen couple of times. We found Costco and all the nearby stores. The owners of the house had a binder on the coffee table with all the neat suggestions about the house and the area. We followed couple of their restaurant suggestions and loved them.

There was definitely that initial wow factor when we arrived at the villa. It's gorgeous! They've done such a good job building that house. All the rooms of the house are designed so well! The staff in the house were very helpful. T
Tanya G. -  January 7, 2011
Casa Del Mar Bonito
 
Guest Reviews
Family Reunion - 19 of us in ONE house - Villa Sol y Luna
The house served all our needs - our 5 granddaughters shared Arena - and had a pyjama party every night! We had trouble getting enough towels for that room. The beach and water toys were a big hit. The pool was a bit cold(a heater there would be nice!) Ismael and his staff made wonderful meals, drinks, and accommodated us wherever we wanted to eat. Our special occasions - two birthdays and New Year's Eve - were truly special. On the last evening(after most of the wind had died down), Pedro lit a bonfire on the beach and we toasted marshmallows and sat around until late in the evening. The family loved the house and the surrounds and the proximity of the beach. They agreed the reunion was a big success!
Angela M. -  January 6, 2011
Sol Y Luna
 
Guest Reviews
Great deal!
Great location, view, and security. Staff, and a temporarily hired cook(Susan) were excellent.
Michele and Kenny M. -  January 4, 2011
Villa Picon
 
Guest Reviews
Christmas Holiday at Villa Paradise
The Villa and the beach were fantastic. Marina, the maid, and Jorge were both great.
Gordon B. -  December 31, 2010
Villa Paradise
 
Guest Reviews
Relaxing week on the beach.
The house was a perfect venue for our family gathering. We were able to cook in, drive down to Tulum and Akumal for the day, walk into Playa del Carmen and walk on the beach several times a day.
Tracey B. -  December 28, 2010
Villa Turquesa
 
Guest Reviews
espectacular
above expectations
Jaime A. -  December 26, 2010
Aqua Villa
 
Guest Reviews
Amazing beach wedding venue!
Villa Sol y Luna was the perfect spot for our destination wedding. We housed all of the wedding party and families. We had a wonderful time on the beach, enjoying the gorgeous turquoise water and white sand beach! And, our wedding on the beach was beautiful! Couldn't have asked for a better, easier, more relaxing spot!
Allison C. -  December 15, 2010
Sol Y Luna
 
Guest Reviews
surreal
The Villa was such a magnificent place. All (9) of us truly enjoyed and fell in love with this villa. Of course you never know what you are getting, however, this was just a marvelous experience and all of the arrangements that were made made our stay more pleasant. The staff was stupendous. They were very welcoming and went above and beyond to make us feel at home and made sure that we were well taken care of.
Marta V. -  December 1, 2010
Villa Gran Orquidea
 
Guest Reviews
We had a wonderful vacation!
Our home was as beautiful as advertised, and created the setting for a wonderful family vacation. Add to that the wonderful concierge service (Marilu) provided by luxuryretreats, and it made for one of our most memorable family experiences.
Scott B. -  November 30, 2010
Villa Carolina
 
Guest Reviews
A picturesque and relaxing honeymoon at Villa Picon
The villa and the location was absolutely beautiful. It was exactly what we needed for our honeymoon. The house is large and comfortable, well decorated and laid out. The location was relatively remote and private, yet close to Playa del Carmen for nights out and groceries. The staff was very friendly and helpful, and great cooks. Everything was in good condition and kept clean. Would definitely go back again. Only criticism would be the condition of the beaches, there was garbage and lots of washed up seaweed that was a bit unsightly.
Edmund L. -  November 29, 2010
Villa Picon
 
Guest Reviews
Wow
Maxime V. -  November 23, 2010
Villa Picon
 
Guest Reviews
Absolutely wonderful!
The house was very beatiful, different and original. The service was beyond my expectations. Everybody was kind and wonderful people to us.
Vanessa C. -  November 18, 2010
Casa Del Agua
 
Guest Reviews
Fantastic Fiftieth Birthday Celebration
We had a fabulous time at this gorgeous Casa Buena Suerte. We found the staff to be most helpful prior to our trip and once we arrived. The owner and management staff was most accomodating when a hurricane shortened our vacation. I would recommend this fabulous villa and Luxury Retreats to anyone looking for confidence in booking a vacation in this area.
Donna F. -  November 15, 2010
Casa Buena Suerte
 
Guest Reviews
Amazing life changing vacation. couldn't have been better!
Our vacation/celebration for my husband Jason's 30th was amazing! Great time to visit Playa del Carmen. The house was amazing and the staff was amazing! Luxury Retreats was great to work with and helped us having everything perfect. Everything went smooth from the planning to the week at the villa.
Christina T. -  November 5, 2010
Villa La Golondrina
 
Guest Reviews
Casa Nalum is a lovely villa located on a beautiful beach.
The villa is located on a peninsula wih a beautiful white sand beach on one side and a large lagoon on the other. The villa has a large living room and surrounding decks with wonderful views of the ocean.

The staff is very friendly and accomodating. Their service was first-rate and the food was exceptional.
John C. -  November 3, 2010
Casa Nalum
 
Guest Reviews
Babymoon in Paradise
We had a fantastic time at Villa Picon! The house and property FAR exceeded our expectations and the staff were beyond helpful! Even for rainy season the weather was phenomenal and I felt like someone hit my 'relax' button the minute I walked through the door.
I wont hesitate to book here again, and with Luxury Retreats as well. Jeremie and Marilu were both exceptionally helpful and accomodating throughout the process.
Jeff P. -  October 7, 2010
Villa Picon
 
Guest Reviews
A dream come true...
The villa was beautiful, the service/staff was amazing, and the food was unforgettable.
Aya S. -  September 20, 2010
Casa Del Agua
 
Guest Reviews
Wonderful
Great house, home does need some maintenance but overall a lovely property and we thoroughly enjpyed our stay.
Kim M. -  September 17, 2010
Casa Buena Suerte
 
Guest Reviews
A great venue for 10 friends to come together and enjoy the space.
Don J. -  September 13, 2010
Casa Prieto
 
Guest Reviews
I like it
Miguel V. -  August 23, 2010
Villa Picon
 
Guest Reviews
Excellent
The house was great and as advertised. The housekeeper Amalia and maintenance man Nico were also terrific. The location was remote enough so that we were not bothered by crowds, yet close enough to do a reasonable day trip. They made the family feel safe.
Andrew G. -  August 16, 2010
Villa Picon
 
Guest Reviews
Amazing
We had a wonderful time. The house was comfortable and relaxing. It provided the ideal location to spend time with family.
Antar T. -  August 11, 2010
Villa Carolina
 
Guest Reviews
Squeri Vacation - Riviera Maya - Sol y Luna
Excellent, friendly and warm staff. The superb accommodation made our family vacation a memory to last forever. Sol y Luna was perfect even for such a large group. ( 20 guests) Everyone had their own space and it was suitable for all ages. The chef service was incredible, it really was one of the highlights - as no-one was on duty.... only on vacation. Special thanks to the nanny/house keeper who made life even easier and our boys loved them.
Deborah S. -  August 8, 2010
Sol Y Luna
 
Guest Reviews
Great Place for Family
Was a great time wonderful house the Breakfast Preparer and Chef were very good.. Service was good... Could of used a better concierge.
Chris D. -  August 5, 2010
Villa Turquesa
 
Guest Reviews
Amazing location!
The house is fantastic and in an amazing location! We went in July during turtle nesting season and were blessed to see turtles building nests on the beach on a couple of evenings. The staff are incredibly attentive at keeping the house, pool and beach immaculate. The house was spacious for the 9 of us. Only the bedrooms are air conditioned so that may be a consideration if you are relegating some guests to sleeping on the couch downstairs. Easy to get to Cancun and aiport to the north, and Playa del Carmen, Xplor/Xcaret/Xel Ha to the south.
Lester C. -  August 5, 2010
Villa Picon
 
Guest Reviews
We loved it!!!!!!!!!!!!!!!!!!
Great location. Very quiet at the house, but close to the fun.
Charles Dwayne D. -  July 29, 2010
Casa Mariposa
 
Guest Reviews
Great Time!
We had a wonderful time! The Villa was very clean and spacious. The waves and water were the best! The private pool and hot tub were fun too. The Caretaker Nico and The Maid Amalia were Excellent! We always felt very safe....no problems at all!

We saw multiple Loggerhead turtles laying their eggs on the beach at night! An amazing sight we'll never forget.
Edward H. -  July 26, 2010
Villa Picon
 
Guest Reviews
Our vacation was perfect!
We stayed in Casa Zama in Isla Mujeres, Mexico. This was our second time staying at the house and everything was just as expected! It was a wonderful trip.
Diann M. -  July 22, 2010
Casa Zama
 
Guest Reviews
Great vacation!
Villa Gauguin was beautiful! We enjoyed the snorkeling, and Francisco and Gladys took good care of us! Their meals were fantastic!
Jack O. -  July 19, 2010
Villa Gauguin
 
Guest Reviews
Amazing location, excellent chef, beautiful house but upgrading needed
We loved the location, the staff and the food. The house as well was very nice, but could use some upgrading to furniture and grounds.

The "apartment" should also definitely NOT be recommended to clients. It is above the staff quarters, very barren and quite run-down.

This house should be marketed as a 7 not 10 bedroom for most satisfaction.
Adelle K. -  July 14, 2010
Sol Y Luna
 
Guest Reviews
A little slice of heaven
Casa Buena Suerte was wonderful for all 18 members of our family (6 mos - 61 yrs)!
We appreciated the personalized touch provided by everyone in Montreal & Mexico - including wine and a phone call from Mark. All of our needs were met and exceeded. We especially enjoyed the outdoor space and pool. The wetaher was a bit disappointing, but I guess youo couldn't make everything perfect!!
Catherine W. -  July 12, 2010
Casa Buena Suerte - Soliman Bay
 
Guest Reviews
Very few issues but a lovely casa and good management
We had some issues with the oven not working, no AC in the billiards room, lack of pool cleaning while at the villa, and with some of the areas of the roof leaking substantially when it rained. However, Elena was very helpful. She told us where the buckets were when it rained and to use the mop and towels to help stop the rain coming in from under the doorways. The ceiling fan over the dining room table leaked the entire time and was full of water so we placed a bucket in the center of the table hoping it would not warp. The rest was ok and the house was very nicely laid out and close to the beach.
Tracie B. -  July 10, 2010
Casa Buena Suerte
 
Guest Reviews
Wonderful vacation
Luxury Retreats did a great job booking our vacation for us. The staff was wonderful to deal with and extremely helpful. The villa location and amenities were wonderful. The onsite staff worked very hard to please us and provide us with a great vacation. There was nothing better than to get up in the morning, make a cup of coffee and take a walk on the beach and watch the sun rise. It was a very pleasant week for all...
Steve R. -  July 10, 2010
Villa Tortuga
 
Guest Reviews
AN ADVENTURE!!!!
Our vacation was a great adventure. We saw 4 Mayan sites, visited 2 islands, a cave, a cenote, many beautiful beaches, shopped, eat and partied throughout the Yucatan area.
Marilu, the van you recomended was great and all your other suggestions were very helpful. During the vacation the family would say "John, how did you know about this place? And I would say "Marilu told me" and they would say "who is Marilu?" By the end of the trip everyone knew who Marilu was! THANKS AGAIN
John L. -  July 7, 2010
Casa Buena Suerte
 
Guest Reviews
Lovely setting
We enjoyed our stay. Great location, quiet, amazing view, nice ammenities. The help was very efficient and unobtrusive. House was a little "used" in appearance and the kitchen, for someone who likes to cook, was lacking in equipment. It may be that most people who use the property have someone cook for them but in our situation, it lacked the extra items that help you cook a meal (knives, cooking utensils, pots and pans). The furniture in the living room was really uncomfortable. Regardless of the few negatives, this was a great trip and we appreciate you sharing you house with us.
Warren D. -  July 7, 2010
Villa Picon
 
Guest Reviews
Perfect setting for the perfect vacation
The house, service, location and all the amenities were perfect. Only possible recommendation is to add snorkeling masks to the rest of the snorkeling gear and some quick directions for the oven portion of the stove.
Adrian M. -  June 29, 2010
Villa Turquesa
 
Guest Reviews
Family vacation of a lifetime
From start to finish, our vacation at the villa was perfect. Everyone could not have done a better job at meeting our needs. Norberto is the best. He helped us plan the vow renewal ceremony and went above and beyond what he had to do to make everything perfect. The staff were always there for us no matter what our need was and the chef, Ismael, he is wonderful. The food he prepared was delicious. I have never seen anyone so on top of his job as Pedro. He was always busy taking care of the grounds and making sure things were done perfectly. Honestly I would love to have taken everyone of them home with us. Mr. Philp, you have the best people working for you there at the villa. We had the time of our lives. The entire James family,Johns family, Sullivan family and the Clark family, would love to thank you all so very much!!
Susan J. -  June 29, 2010
Sol Y Luna
 
Guest Reviews
Perfect!!!
We love the Villa Picon and looked forward o our return trip and to seeing Niko and Amalia again. We were so happy for her on her marriage! We are so comfortable at the house that it is like a home away from home. No electricity problems this time and the weather was perfect! We visited Xpolore and Xcsret this time and even went for a few hours over to Cozumel. It was great the second time around also. Thank you so much
Nancy M. -  June 25, 2010
Villa Picon
 
Guest Reviews
Perfect 40th Birthday getaway with friends.
We were a group of eleven old friends and we all raved about our trip. From Anselmo our driver to our fishing charter and cenote guide, all was perfect. Our villa was beautiful and the staff fantastic. The chef services were amazing. Lenny, Alfonso and David were flexible, professional, accommodating and prepared the most delicious food. Andrea was fabulous - I can't say enough about her. She made sure that our dining experience was top notch and that our excursions were perfect- not to mention, she made killer drinks! Our massages from the White Spa were divine. It was great to have Anatola visit to make sure everything was going smoothly.
The only minor complaint was that there were ants in two rooms, but the house staff quickly got rid of them and sprayed. No big deal
Marilu and Andrew were the best! I must have called Marilu 20 times and no matter how silly the question, she always answered in a professional and kind manner. I would love to work with both of them again
Caryn M. -  June 18, 2010
Hacienda Del Mar
 
Guest Reviews
Trapped in a Corona Commercial @ Casa Nalum
WOW. Primo location. Beautiful beach AND pool. Excellent food and service. Wonderful, attentive and nearly invisible staff. Perfect weather. The only bad thing I can think of is we had to leave after only 7 days. The villa and its amenities surpassed our expectations in every respect. Each time we sat down to eat and looked out at the view of the Gulf and our private beach, we'd say to each other, "This just never gets old." We especially loved the projector and big screen for movies, but I'm really glad we brought our own -- not much of a selection at the villa. The masseuse was great, as was the outdoor massage on our terrace overlooking the Gulf. We and our grandkids also loved the Mayan Canal tour, especially the swimming part and the delivery right to Casa Nalum's "back door" on the lagoon. I can't think of a single detail that could have gone better. We hated to leave.
Mary B. -  June 14, 2010
Casa Nalum
 
Guest Reviews
The design and comfort offered at VP was perfect for us!
As you know, Amalya and Nico are irreplaceable! I didn't realize that we would have them at our disposal and it was awesome. Amalya especially! She was a big part of the reason that MY vacation was so excellent!
The bathrooms are great. Nice and big! We did think that the mattresses on the beds were really hard, though. Much too hard. Lots of great storage in all the rooms.
I desperately missed having A/C downstairs. The kitchen is stuck in the back of the villa and gets crazy hot if you have to cook.
The outside "room" was the best! We lived in that room. The pool and beach were great. Very well maintained. Nico fixed the volleyball net for us.
WIFI was great to have. The furniture throughout the villa was very comfortable and indestructible! I loved that since 7 college kids can be quite rough on furniture!
The location of the villa was great, too. Close to the airport. We loved Puerto Morelos, just 10 minutes away!
Michael P. -  June 14, 2010
Villa Picon
 
Guest Reviews
Beautiful Villa,well maintained and staffed, exceeded our expectations
Casa Buena Suerte - Soliman Bay was a beautiful Villa in excellent condition! The Villa was built at great expense, and with attention to architectural detailing inside and out; including domed ceilings, a gorgeous roof terrace, and an infinity pool over looking the Caribbean. There were multiple areas to gather or relax. Always a place to relax or gather in complete sun or complete shade, and everything in between. Wonderful sea breeze kept you comfortable all day long. The staff is impressive! Hugo, on site manager was so helpful! Pleasant, happy and eager to please, and a sense of security. Sofia, always a smiling face in the morning at breakfast and while cleaning the rooms every day. Aurelio worked hard to keep the grounds and beach in pristine condition. Chef Jose and his cuisine -- a must!! He exceeded our expectations. Every meal was delicious. I recommend his lobster! We enjoyed the food we added him an additional night. So much better and easier than going out.
Larry B. -  June 14, 2010
Casa Buena Suerte - Soliman Bay
 
Guest Reviews
The best choice for family vacations
We spent a perfect vacaction at Villa Saasil.
Odet and Cristina are great!!!
The house is highly recomended
Sonia B. -  June 12, 2010
Villa Saasil
 
Guest Reviews
Mexican Holiday!
Terrific time in Mexico! Villa was beautiful, nicely located and well-appointed! Maid service was exceptional! Senor Abel was always there in the am and available to fix any problems. Catering service was exceptional! Very personable, professional and talented!
Only complaint was the rowdy neighbors occupying the adjacent villa. They (2 couples) had a very loud, drunken fight the last night of our stay. Security was called.
Monty B. -  May 26, 2010
Villa La Golondrina
 
Guest Reviews
Amazing
Alejandro B. -  May 25, 2010
Hacienda Del Mar
 
Guest Reviews
Wonderful Mexican retreat
A very comfortable and clean house that has been well maintained. Great amenities - staff, pool, AC. And awesome locations!
Anna L. -  May 24, 2010
Casa Buena Suerte - Soliman Bay
 
Guest Reviews
Even better than the pictures!
Amazing villa, fantastic region of Mexico, awesome staff at the house (Nico always there to help)... our week long stay was just awesome!
Julien D. -  May 21, 2010
Villa Picon
 
Guest Reviews
Fantastic!
Wonderful vacation. Spectacular home w/spectacular surroundings. Excellent cook, accomodating & friendly owner & a superb grounds-keeper. This was one of the most relaxing vacations ever & the Isla of Mujeres is perfect-small, still authentic, friendly & beautiful beaches. The home is beautiful through-out-marble floors, gourmet kitchen, gorgeous dining room. Each bedroom very comfortable & with private baths. Guest house quiet & comfy & A/C through-out. The pool/patio great for early morning swims/late afternoon drinks and late night dips. Will be back for sure! Love the dogs & cat.
Lisa B. -  May 14, 2010
Casa de las Cupulas
 
Guest Reviews
Great Vacation at Villa Picon
We had a wonderful trip to Villa Picon in Playa del Secreto, Mexico. I can't say enough how wonderful the service was by Nico and Amalia. There were minor issue with the hot tub and air conditioning units but Nico was extremely responsive. Amalia worked very hard and makes excellent guacamole. The experience was great and we would definately recommend the house to others traveling with enough guests for 3 bedrooms.
Brad F. -  May 13, 2010
Villa Picon
 
Guest Reviews
AMAZING
It was more then we expected the villa! WE had an amazing time, and we thank Andreea grigore, our agent for helping chose this villa. We had a blast! the maid service was good, and the overall experience was great. The only part that we wish we didnt have was the rain for the first few days. But the spot of the villa we loved!
Mahsa S. -  April 27, 2010
Villa Turquesa
 
Guest Reviews
Best Four Days Ever!
Our group fell in love with Casa Nalum! The beach, house, and surroundings of the Sia'an Kaan Biosphere were beautiful beyond description and the perfect getaway from busy city life. What made the trip even more memorable was the incredible staff: Marco, Mario, Maria, Martin, Mercedes, and Rudolfo - they prepared delicious meals, saw to our every need, and just generally took great care of us. We will never forget our time at this hidden paradise.
Samuel J. -  April 22, 2010
Casa Nalum
 
Guest Reviews
Perfect seclusion with nothing and everything to do.
Perfect weather. Beautiful, empty, white sand beach.
Warm ocean and cool pool.
Abundance of outdoor seating, both in sun and covered.
Fabulous master bedroom overlooking the pool and ocean. Best at night, with the doors open, listening to the waves and watching the moon directly in front of you.
Julie M. -  April 15, 2010
Villa Picon
 
Guest Reviews
Our holidays in the riviera maya
Amaya A. -  April 15, 2010
Casa La Roca
 
Guest Reviews
Everything was fabulous!! Great house, great staff, great location.
Five of us rented this home and all of us loved it. The food, the staff, the house itself, and of course the location, were all what we hoped for and more.
Yvonne C. -  April 12, 2010
Casa Del Agua
 

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