See what our guests had to say
Please enjoy the feedback provided by past guests who traveled to Puerto Vallarta. If you do not see any reviews for this destination, check back often as we add new guest comments when they become available.
Lovely
The villa, the staff and the city were all amazingly wonderful. I was a bit apprehensive about being in the hillside and not located on the beach, but the beach is only a short distance away and the villa makes you feel like you are in a very private area. The pool was fantastic. I can not say enough great things about the staff. Christi cooked breakfast every day and dinner 2 nights for us. The meals were delicious.
We had 8 in our party and the villa offered plenty of space so we were all comfortable. The common space gave us the oppertunity to visit with each other which you can not get in a hotel and each had their own bedroom and bath for privacy.
The drive from the airport was about 20 mins once we rented a car (rent a smalll one the streets are narrow).
I would suggest this villa to all.
It was the best house and the best service we've ever experienced.
We just really enjoyed the villa, it's location, and probably most notably, the staff. They were tremendously helpful...willing and able to take care of our every need. We really appreciated
Phenomenal Experience with first class service
We had an incredible time dealing with Luxury Retreats in planning our vacation. From the concierge service they provide down to the staff and support, it was wall to wall an incredible experience.
Awesome villa with even better service
It was a beautiful house and an amazing vacation!
The customer service throughout the whole time was great. Every email was answered promptly. The vacation house was beautiful and the rooms were big, clean and spacious. The pool was the best part of the house, and where we spent most of our time. The owner of the house was very gracious and helped us out whenever we needed. He was a really nice guy. Overall I would recommend this house and company to everyone and will definitely go back to the same house and use the same luxury retreats company.
This vacation was true paradise and exceeded our expectations!
The Villa Paraiso was exceptional in every way. The house was gorgeous and in great condition. The pools/hot tub were clean and enjoyable. The staff members were attentive and gracious. They attended to all of our needs and prepared lovely meals and drinks for ourfamiliy members (there were 3 families in our group). The location was great - right on the ocean. The beach is not great, but this is to be expected for Puerto Vallarta. All in all, it was a delightful trip.
One of the most memorable group vacations ever!
All 9 couples thoroughly enjoyed our 1 week at Casa Yvonneka. The property is designed well, beautifully decorated, has a very open layout to take advantage of the views, the best vistas in all of town, great location because of proximity to the beach & town, and a very accommodating staff. The only one negative point was the 9th bedroom (next to the kitchen) was very noisy with the kitchen prep starting at 6AM. So that couple had to move to the exercise room.
tranquil
Villa had a wonderful open air feeling with great view. Meals were great
An AMAZING TIME TOGETHER
The villa, staff, and location were beyond our expectations. We instantly felt welcome and comfortable. There were no problems at all in choosing rooms as they were all amazing - clean, comfortable, and welcoming. The service was acceptional at all times, the food was both delicious and beautifully presented. The cost of of the food and beverages was very affortable. Relaxing in this beautiful environment was totally amazing. The staff from your agency was also exceptional - answering any questions promptly and effectively. The transfer arrangements went smoothly and were a great reassurance to arrive too. We felt like we had truly been to a luxury retreat!
Wonderful!
From the moment we arrived, we were completely delighted and vowed to come back. The villa is beautiful, with ample space for a large party, but completely cosy for only us 5. Nacho was simply amazing: wonderful cook, responsive to our wishes, helpful in every way. Pablo oversaw the whole trip with great care and the rest of the staff was terrific. This was a vacation to cherish.
In regard to the area, it was safe and secluded and our visits to the surrounding towns were easy and relaxed and fun. Our whale watch (although a little hard to find in terms of the office) was phenomenal; we were thrilled by a very lively mother and baby.
All in all, a phenomenal trip.
Casa Marilu Jan 14-21, 2011
My vacation at Casa Marilu in January far surpassed my expectations. It was even better than the photos on the website...which I didn't think was possible! The staff made the stay so easy and accomodated all our requests and were proactive in offering up ideas and suggestions based on their own expertise. It was a trip of a lifetime!
It was a truly wonderful vacation.
The house was beautiful. All the outdoor space was great. The staff was wonderful. It was the most relaxing vacation I've ever had.
40th Birthday Extraganza
This was our second trip to Villa Mia with a big group for a 40th birthday. What makes this place so special besides the obvious paradise setting is the staff. They are just so warm and wonderful that you feel so well taken care of. The food was again amazing thanks to Carlos, everything from breakfast made to order to the guacamole to the nightly feasts. We spent two days in town and never once got a meal that even came close. The villa itself is really amazing, so big and all the rooms have their own baths which is really nice. We spent our days by the pool and our nights in the living room dancing. If you want to wow your group, take them to Villa Mia and book with Luxury Retreats. The concierge service was first class and they made all the arragements so easy.
Wonderful
The service was great, the food was fenomenal, the place was very nice and very comfortable.
Beautiful villa, a tropical oasis
Villa was stunning. Location was good too. Was close enough to PV for us to be able to take cabs into town easily without it being a hassle.
The house & the staff made it the closest to heaven we've ever been.
As we explored the house when we arrived, we could not believe how beautiful it was. Although we had studied the photos on the website, each room was more comfortable and beautiful than the next. The staff could not have been more helpful, the food was truly delicious, not to mention healthier than endless resort buffets. The house is unique in how many places there are to sit and relax. We were a family of 11 and it was always easy to find a quiet place by yourself. We loved that you could walk to town, although most of the grandparents in our group could not handle the 100+ stairs to the beach. Don't miss Margarita's ribs and Pepe's limonadas. I really can't say anything negative about the house or our expereince. If you are looking for a place for a group to be together, be it a girls' retreat, a family reunion or just a couple of friends you couldn't pick a greater place.
Awesome
The villa and staff make this a must try rental. Magdalena and her team provide a first class experience.
The villa and staff were outstanding.
Absolutely fantastic!
The house, the way we were cared for, the chef and all the arrangements were perfect. We had 5 kids under 13 and they felt welcomed and pampered at all times! The adults were completely relaxed and enjoyed every moment. Jose Luis arranged for boat rides and a trip, both fabulous. Chaya was absolutely lovely and even let the kids play with puppies which was a big hit. Our chef Carlos was fantastic and everyone is ready to come back.
great experience
The house was spectacular, service was excellent and our team (Laura, Mariaelena and Chris) was really nice
Amazing week in paradise!
The house exceeded our expectations. It is elevated enough to have incredible ocean views but close enough to the water to walk down to the beach (about 100 steps down a private stairwell). The staff work their tail off to make sure that everything is perfect. Oh, and the house is a beach walk away from downtown. I don't have a bad word to say about the place.
a Great family experience!
The first thing we have to say is how great all the people in Villa Mia were!! Carlos, Chichos, and Antonio were awesome! We felt like kings and queens! The service was amazing, the food was absolutely delicious and the cooks went over the top every meal! and the Villa was wonderful! the view amazing!--the dolphins we seen every day made that even better :) and then the day we seen the 2 whales just topped it off for sure! all of us as a family said we would go back there for sure!
I also had a great experience dealing with you guys from Luxury Retreats as well--it makes it alot easier on us--organizing the food before hand, having the playpens available--huge plus! and the friendly and efficient service i received was wonderful. All our family feel the same way that Luxury Retreats is the people to deal with for another villa in the future!
Absolutely Divine....
Let me first say how accomadating EVERYONE was during this entire experience.
From the beginning with Marilu, she NEVER made me feel like I was getting on her nerves when I would call her 15 times in a day asking her questions. Thank you Marilu.
Everything was JUST as she described it would be. The 40th birthday experience was awesome and just simple divine. Raul was the BEST though, he was my favorite. At my beck and call. Carlos was more than accomadating for each and every young lady's request. I will definitely give out this info to my co workers and acqaintances for their future travels. We definitely be back as well. Thank you soooo much!
incredible... relaxing....memorable trip
The home was lovely... actually more beautiful in person than on the website... the staff was wonderful.. (Ramon, Cesar, Lupita and Conrad).... Food was delicious.
Amazing villa with a increadible staff
It was a vacation of a life time everything went as smooth as anyone could ask for. Everything was set up just as our Luxury Retreats staff had set up and told us it would. The staff at the villa was amazing. The chefs where out of this world. There is no way anyone could ask for a nicer trip.
Excellent expreince at Villa Cosmica
please see review of Villa mia
Excellent expreince at Casa Gran Dia
Please see review of Villa Mia
One of the best vacations I have ever taken.
My husband and I rented 3 villas near Puerto Vallarta from Luxury Retreats- Villa Mia, Villa Cosmica and Casa Gran Dia- for our destination wedding in Mexico. All guests at the wedding stayed at these villas. We had an amazing time and enjoyed every minute of our wedding weekend. Our guests had a wonderful time and have continued to comment that it was one of the best vacations they had ever taken. Villa Mia was a beautiful, paradise-like retreat for our friends and family and we are thrilled that we chose to stay there. The other villas were also beautiful.
Our expereince with Marilu, the guest services specialist, was fantastic! She is the hidden gem of luxury retreats! She had wonderful reccomendations, prompt and throrough communication, attention to detail and was an overall pleasure to work with! Ryan had told me that guest services were available, but I didn't realize until working with Marilu how much help she would be. She raised our vacation to the next level!
Best service, best food, best fishing, best vacation ever!
The house was beautiful and very clean. With 8 guys there was more than enough room to relax and enjoy the beautiful, lush gardens and ocean. We didn't even use some of the house it was so large. Pepe and Margarita were unbelivable, by far the best service and food any of us have ever expierenced. Pepe's english was also very good and he was a pleasure to work with. He even is mailing me my sunglasses that I left on the fishing boat after he retrieves them from the captain! Trasporation, though relativly expensive to and from the airport and to and from the marina was also very attentive, safe and professional.
Incredibly Amazing Vacation
Many times you see photos of a place you are about to visit and once you arrive you are quite disappointed--this was NOT THE CASE. Every statement about the property and services were exceeded. The house was definately indicitive of an architect's vision and the location was perfect. But the staff was truly the icing on the cake--perfection in every way. From the moment we entered the property, they made us feel welcome (the cool scented towels probably helped). This continued throughout our stay--we wanted for nothing and knew we were only a request away if we did need something. Our meals were comparable to any five star restaurant that I have ever been to dine. Excellent variety, excellent presentation, and most importantly excellent taste. I can only sum up my experience by saying that I will be a repeat customer!
Great service, beautiful villa
Relaxing, kid-free getaway!
We had a fabulous time at our Puerto Vallarta villa retreat! The location, home, amenities and staff all were wonderful, and we came home rested and relaxed!
The Villa and especially the staff made this the best vaction ever
This villa is truly luxury at its best. The home is beautifully designed with lots of attention to detail. We took full advantage of the use of the heated pool and jacuzzi daily, and the view is simply fantastic from this hill top residence. We loved the faxct that the villa was in walking distance to the night life, shops, restaurants, and beach. We were not ready to leave this fabulous home and I an grateful to Kirten(luxury retreats) for her excellent villa recommendation.
BEAUTIFUL HOME, GREAT SERVICE
There is nowhere else in the Puerto Vallarta region we would rather have been. Villa Encanto is perfectly situated on the prettiest beach. It was wonderful to have a patio ON the beach where we could relax comfortably and not have to lug the chairs, towels, toys onto the beach. We could sit, toes in the sand, and watch the kids play in the waves. Perfect!
THE Ultimate Vacation EVER
Words cannot express how excellent and outstanding EVERY aspect of Villa Paraiso. The house, staff, food - all exceeded our expectations. NO OTHER villa can ever meet the expert way this house is run. It is like staying at a private resort which we have never experienced at any other villa. Every staff member was outstanding. The chefs were 5*. The villa is beyond beautiful. Each bedroom is wonderful - there is no room where someone would feel they have 'less'. We cannot wait to return to Villa Paraiso. We need not search for any other destination.
Our experience was everything we expected and so much more.
Everyone was impressed with the accommodations. Many of our guests talked of returning for extended family vacations. The staff was friendly, accommodating and extremely helpful. Couldn't have asked for anything nicer.
Amazing villa, location, and staff – Could not have been better.
Jennifer's assistance with booking was very friendly, and extremely responsive. Marilu's work in Guest Services was knowledgeable and detailed. The entire process was flawless, including the arrangement of activities, provisions, and menus.
The villa staff is the best part – attentive and extremely hard working, making us feel completely at home and pampered. Maria's cooking is absolutely wonderful. And Greg had everything perfectly coordinated and supplied. I really can't say enough about the magic that the house staff performs.
The villa itself is magnificent – gorgeous private grounds with lush gardens, a big pool, and a patio that sits directly on a really nice beach. It's such an excellent vantage point for the beach, that there's no reason to step off the compound, except to swim in the ocean.
The entire experience is absolutely unforgettable. I believe that the only reason this villa is ever available for booking is that larger groups are more difficult to commit.
Awesome Villa, beautiful views & great people!
The Villa was very comfortable & spacious with all the amenities that we wanted. Marta & Bertha were courteous, attentive & kind. Beautiful landscaping, great pool, nice breezes from Banderas Bay & gorgeous sunsets.
Rob Johnson's Bachelor Party Extravaganza
Overall, we were very happy with our stay at Casa Yvonneka. When we walked through the front doors and saw the view, I knew I had made the right choice. The villa was absolutely gorgeous and the staff very helpful and friendly. The chef prepared meal after fantastic meal.
We did encounter a few problems, however. The hot tub wasn't always hot and we had an issue in which the room I stayed in ("La Romantica") got flooded due to some broken pipes. There was also a bad sewage smell in one of the top floor rooms. The water pressure in some of the showers was rather weak. Also, we were told there would be an on-site manager who spoke English. This was not the case. Luckily, one member of our group is fluent in Spanish.
Other than these issues, the villa was everything we hoped it would be. In fact, it was so nice that we rarely ventured out!
Villa Mia was unbelievably glorious!!
Villa Mia Resort, Banderas Bay, Puerto Vallarta, MX is an exquisite resort. The locale, the staff, the service, the food, the ambience proved to be way beyond my expectations. It is hard to express in words the beauty of the property and the level of service received. One of my guests commented that the service was better than any 5 star resort he has visited. Julian, the property manager, catered to every request. I asked for a birthday celebration to remember and it was exactly as I requested. From the chocolate and banana cake, to the Vienese dessert table, to the fireworks, to the food (lobster, steak, and fish), to the pinatas. I would highly recomend Villa Mia to anyone who would like to celebrate an occastion to remember.