See what our guests had to say
Please enjoy the feedback provided by past guests who traveled to Playa Del Secreto. If you do not see any reviews for this destination, check back often as we add new guest comments when they become available.
A slice of heaven
We obviously love Villa Picon, it's our 3rd year returning. The lodging works perfect for our family situation. We love the beach and how secluded it is compared to other areas. The pools are perfect; the sitting areas, the hot tub when your cold, etc. Nico & Ana do a wonderful job. Their cooking is simply amazing and you cannot beat the price. Plus the services available make the trip a breeze; food & booze provisions, massages on the patio, meals cooked. What more could you ask for!
A beautiful beach vacation, with luxury accommodations.
our time at the villa was very relaxing
the house was great, the services were wonderful. I wish I would have known just a little spanish so that I could have communicated better. It would also have been nice to have a heads up on the very remote location. it was a little scary to drive down that road at night when we first got to the villa.
A week in Paradise
This was our first experience with renting a Villa. With a large family (4 kids ages 3-14) we found this to be one our easiest most relaxing vacations. We were lucky enough to get perfect weather and enjoy the great pool and amazing beach on the property. The staff was also wonderful and willing to do whatever it took to make us happy. When we left the villa to explore the area, we always enjoyed coming home!
We had a very relaxing time at Villa Picon
Nico and Anna provided us with excellent service. They were quiet and unubtrusive when cleaning, etc.
Best Family Vacation Ever
Our week at case del mar bonito was way more than we expected. everything was perfect and very comfortable. Betty was great and her cooking blew us away. It was truly a relaxing vacation.
If we left the kids at home it would have been perfect. :)
Villa Picon was a lovely place to stay. There were a few drawbacks. 1. It wasn't child friendly in that it was a dangerous place for small children due to the multiple levels and open railings. - but nobody got hurt, and by the end of our trip, our children learned where they shouldn't go. 2. There was no dishwasher. Anna was amazing, but we didn't want to leave her with our dishes 3 times a day- so a dishwasher would have been nice! 3. There was no BBQ. It said there was a BBQ in the property outline. . - All that said, we had a great time, and the space was great. It just would have been better if these things were considered.
Beautiful Casa Picon
Our vacation was delightful. The Casa was lovely and Anna and Nico took the absolute best of care of us. We used their expert cooking skills once during our stay.
Amazing - service, location and style
We had a wonderful week at Villa Picon. Puerto Morelos was our dinner destination nightly since it was only 15 min away and the local food was great. The service at the house was friendly and prompt.
great location. Villa is very nice & spacious.
relaxing get away with private beach
overall the location is great to get away from civilization and relax. The beach is amazing and so is the pool. The only down side was that the 1st floor of the villa does not have air conditioning so in september it gets pretty hot and stuffy although opening up the windows helped. I think in the months of Nov-Feb it would be totally amazing since its cooler at night. Overall a very comfortable house with an amazing beach location. I felt like we had our own private piece of paradise.
Wonderful service and wonderful time!!
We had some issues finding our villa, that would be my one suggestion..make it.easier to get in touch with contact person. The staff was fantastic! Everyone was so helpful and kind. The house was well taken care of and stocked per our request. I just can't say enough about the staff. Everyone who worked there would stop and talk to us, ask if we needed help, point out interesting information about the property..just very pleasant. We felt very safe and had no issues whatsoever with personal safety the whole time we were in Mexico. Mauricio was so helpful and he let us know when he wouldn't be on site and who we could get in contact with should we need anything.
two word: absolutly wonderful
amazing location, great villa , very quite place , nice beach and wonderful sea, Nico and A nna very good workers
We had a magical and unforgettable time!!
When i arrived in Playa Del Secreto at the Villa, my first thought was that the pictures I had seen on the website did not the the true beauty of the villa justice. It was all more beautiful, more generous in space and the beach was breathtaking ini its color and beauty!
After my initial surprise of the staff being guys, I quickly realised how efficient and wonderful they were at their jobs. All was clean and impeccable at all times!! We felt right at home and they took really good care of us, They were there when you needed them. Discreet and silent otherwise.
What a Vacation should really be like!!!!
We have vacationed all over the world, I always return to Mexico every other year as it's my origin, Chaos is always a part of vacationing with us 5 kids all ranging from 15 years old to 19 months old make that happen. BUT at Villa Picon I truly felt rest and relaxation as it should be for a Vacation. The nesting turtles on our back stairs were a miracle in itself the private beach, and the wonderful staff Nico and Ana who tend to u in a personal level. What was I thinking before a Hotel and a Resort can nit compare to the wonderful experience. My kids never wanted to leave needless to say neither did I. Luxury Resorts made the arrangements easy and painless. Defiantly will look to Luxury Resorts first the next time we travel!!
Villa Tortuga, Playa del Secreto
The location of the Villa is ideal but the house needs some maintenance. Staff is welcoming and reliable. The beach, pool and outside lounge areas were quite nice. The interior of the Villa needs maintenance. During a storm water entered through the master bedroom sliding doors and ceiling, in addition to the doors in the second upstairs bedroom and great room. There was also a roof leak at the house entrance. The house phone worked intermitantly. The linens and towels were worn but clean. The air conditioning on the first floor was out of order. Baths were old as well as the furniture and decor. The house was quite serviceable and our stay was enjoyable. The views were fantastic and the location peaceful.
Relax at Villa Picon
We had a fantastic restful holiday in Villa Picon. The location is amazing. The beach is beautiful and clean, the water clear and warm. The swimming pool was perfect for us with a big shallow area for the children. Nico took extremely good care of it and it was very clean every morning (very much appreciated). The villa was comfortable and we were happy to have SKY TV for our children. Very much appreciated that Mr Picon bought plastic plates, beakers and cutlery for our children and an extra high chair. I need to make a special comment about the chef services: Susan was AMAZING. We enjoyed her cooking so much. She also is such a charming person. We got addicted to her services and booked all her free evenings. The bedrooms are comfortable thanks to air conditioning. Bedding is the only thing which could really be improved with better pillows, mattress and cotton only sheets. The stair are not small child safe but Nico and Anna were very kind to put a volley net to avoid any accident.
Perfect
Our vacation was everything we hoped it would be.
AWSOME
It was a great time, staff was great, food was excellent, couldn't have asked for anything more. I will never stay at a resort again.
ONE GREAT TIME!
Always a pleasure to deal with luxury retreats...........
A slice of true heaven!
We love our vacation to Villa Picon. It's our second year attending and we are addicted to it. We really feel like we've found our slice of heaven. It is very kid friendly for us. The pools and beaches are wonderful. The Villa works w/our family needs. The staff is great both at Luxury Retreats and Villa Picon. Everything just goes so smoothly for us that we feel we are really spoiled.
Excellent.
We had a great time. House is wonderful--as represented on website. Views of ocean from all bedrooms. The pool area is private and beautiful. Staff excellent. We had a great week.
Relaxing and fabulous!
The villa was perfect for our group - and the staff were amazing! So friendly, kind and courteous. The beach is perfect, and the landscaping around the villa was amazing- Pedro never stopped! We were so pleased with the villa, it had everything we could have asked for and we enjoyed every minute of our stay!
A Beautiful relaxing family setting!
We had a fantastic time during our stay at the Villa Picon. The villa was amazing with such a beautiful view of the ocean; it was very spacious and clean! Anna and Nico did a great job of taking care of the villa and us; they made our stay very enjoyable. The pool and patio area was gorgeous, although the hot tub was more of a warm tub.
We would highly recommend villa to any family or some group of friends!
Our vacation at Villa Tortuga was very special-twas a luxury retreat
We had an awesome time! a challenge when you have 3 teens along. Our own beach, quiet and relaxing and no pressure of a resort population. Our kids loved the quick access to the hottub, pool and surf. We've vacationed and enjoyed the typical things like tours, golf, and local cuisine before - we've never sat at the water at night and watched the moon... or witnessed a manta ray at our feet first thing in the morning. We only wish the daylight lasted longer!
All my needs were met
The location of the villa was perfect, the staff were attentive and the house was clean. That's all I need in a vacation.
Villa Picon is a little slice of heaven!
From our initial interactions with Matt DeGraff and Catie Cudall at Luxury Retreats to our arrival and stay at Villa Picon, everything was handled with personal attention and professionalism. The staff at Villa Picon were superb as well. the property manager, Ulysses and, particularly Nico and Anna the onsite staff were wonderful and helped make our stay very special. Villa Picon is a fantastic property. The house itself is well-appointed and beautiful and the moment we walked in the front door and saw the view to our wonderful private pool and the gorgeous Gulf of Mexico before us, we knew we were in for a very special vacation. The property is ideally located as well between the "action" in Cancun, the quaint charm of Playa Del Carmen and the surrounding local activities and sites. We would highly recommend this property to anyone and plan to be back again and again!
Pure Beauty
What a place! Everything was arranged perfectly for our arrival. Catie did a wonderful job helping us prior to departure. The villa was everything we expected and more. Looking forward to going back in a few years.
We had an awesome time.
Our trip was fabulous. Everyone loved the location and the villa and there is nothing we would have done differently. I'm glad we got the rental car. Marilu was very helpful when we arrived at Thrifty rental and they told us they don't have the car we reserved. I called her right away and I don't know what she did but we got our Suburban the following morning. :) That car worked so much better for us that I would've been really upset if we had to keep the van.
We ended up driving to Cancun and Playa del Carmen couple of times. We found Costco and all the nearby stores. The owners of the house had a binder on the coffee table with all the neat suggestions about the house and the area. We followed couple of their restaurant suggestions and loved them.
There was definitely that initial wow factor when we arrived at the villa. It's gorgeous! They've done such a good job building that house. All the rooms of the house are designed so well! The staff in the house were very helpful. T
Family Reunion - 19 of us in ONE house - Villa Sol y Luna
The house served all our needs - our 5 granddaughters shared Arena - and had a pyjama party every night! We had trouble getting enough towels for that room. The beach and water toys were a big hit. The pool was a bit cold(a heater there would be nice!) Ismael and his staff made wonderful meals, drinks, and accommodated us wherever we wanted to eat. Our special occasions - two birthdays and New Year's Eve - were truly special. On the last evening(after most of the wind had died down), Pedro lit a bonfire on the beach and we toasted marshmallows and sat around until late in the evening. The family loved the house and the surrounds and the proximity of the beach. They agreed the reunion was a big success!
Great deal!
Great location, view, and security. Staff, and a temporarily hired cook(Susan) were excellent.
Amazing beach wedding venue!
Villa Sol y Luna was the perfect spot for our destination wedding. We housed all of the wedding party and families. We had a wonderful time on the beach, enjoying the gorgeous turquoise water and white sand beach! And, our wedding on the beach was beautiful! Couldn't have asked for a better, easier, more relaxing spot!
A picturesque and relaxing honeymoon at Villa Picon
The villa and the location was absolutely beautiful. It was exactly what we needed for our honeymoon. The house is large and comfortable, well decorated and laid out. The location was relatively remote and private, yet close to Playa del Carmen for nights out and groceries. The staff was very friendly and helpful, and great cooks. Everything was in good condition and kept clean. Would definitely go back again. Only criticism would be the condition of the beaches, there was garbage and lots of washed up seaweed that was a bit unsightly.
Babymoon in Paradise
We had a fantastic time at Villa Picon! The house and property FAR exceeded our expectations and the staff were beyond helpful! Even for rainy season the weather was phenomenal and I felt like someone hit my 'relax' button the minute I walked through the door.
I wont hesitate to book here again, and with Luxury Retreats as well. Jeremie and Marilu were both exceptionally helpful and accomodating throughout the process.
Nervious
Villa Tourtuga is a Beautiful Villa, and the staff is Wonderful, but as you may be aware of the corruption in Mexico, being in the Jungle made me even more nervious. The leaving gate remained open 24/7 (Which both gates on past vist were ALWAYS closed. Security check was very weak, but as far as the Villa "We Love It" every time. Couple small things (But were taken care of that evening. No water in the pool or jakuzzi, And no water on one evening. All good though! Not a problem that wasn't taken care of.
Excellent time & service as I have come to expect from Luxury Retreats
This the second year I have used services of Luxury Retreats. The villas that they offer are excellent and the before, during and after attention they offer help to make vacation a breeze. Matthew Degraff and Marilu Flores have both been extremely attentive to all my travel needs and concerns.
Excellent
The house was great and as advertised. The housekeeper Amalia and maintenance man Nico were also terrific. The location was remote enough so that we were not bothered by crowds, yet close enough to do a reasonable day trip. They made the family feel safe.
Squeri Vacation - Riviera Maya - Sol y Luna
Excellent, friendly and warm staff. The superb accommodation made our family vacation a memory to last forever. Sol y Luna was perfect even for such a large group. ( 20 guests) Everyone had their own space and it was suitable for all ages. The chef service was incredible, it really was one of the highlights - as no-one was on duty.... only on vacation. Special thanks to the nanny/house keeper who made life even easier and our boys loved them.
Amazing location!
The house is fantastic and in an amazing location! We went in July during turtle nesting season and were blessed to see turtles building nests on the beach on a couple of evenings. The staff are incredibly attentive at keeping the house, pool and beach immaculate. The house was spacious for the 9 of us. Only the bedrooms are air conditioned so that may be a consideration if you are relegating some guests to sleeping on the couch downstairs. Easy to get to Cancun and aiport to the north, and Playa del Carmen, Xplor/Xcaret/Xel Ha to the south.
Great Time!
We had a wonderful time! The Villa was very clean and spacious. The waves and water were the best! The private pool and hot tub were fun too. The Caretaker Nico and The Maid Amalia were Excellent! We always felt very safe....no problems at all!
We saw multiple Loggerhead turtles laying their eggs on the beach at night! An amazing sight we'll never forget.
Amazing location, excellent chef, beautiful house but upgrading needed
We loved the location, the staff and the food. The house as well was very nice, but could use some upgrading to furniture and grounds.
The "apartment" should also definitely NOT be recommended to clients. It is above the staff quarters, very barren and quite run-down.
This house should be marketed as a 7 not 10 bedroom for most satisfaction.
Wonderful vacation
Luxury Retreats did a great job booking our vacation for us. The staff was wonderful to deal with and extremely helpful. The villa location and amenities were wonderful. The onsite staff worked very hard to please us and provide us with a great vacation. There was nothing better than to get up in the morning, make a cup of coffee and take a walk on the beach and watch the sun rise. It was a very pleasant week for all...
Lovely setting
We enjoyed our stay. Great location, quiet, amazing view, nice ammenities. The help was very efficient and unobtrusive. House was a little "used" in appearance and the kitchen, for someone who likes to cook, was lacking in equipment. It may be that most people who use the property have someone cook for them but in our situation, it lacked the extra items that help you cook a meal (knives, cooking utensils, pots and pans). The furniture in the living room was really uncomfortable. Regardless of the few negatives, this was a great trip and we appreciate you sharing you house with us.
Family vacation of a lifetime
From start to finish, our vacation at the villa was perfect. Everyone could not have done a better job at meeting our needs. Norberto is the best. He helped us plan the vow renewal ceremony and went above and beyond what he had to do to make everything perfect. The staff were always there for us no matter what our need was and the chef, Ismael, he is wonderful. The food he prepared was delicious. I have never seen anyone so on top of his job as Pedro. He was always busy taking care of the grounds and making sure things were done perfectly. Honestly I would love to have taken everyone of them home with us. Mr. Philp, you have the best people working for you there at the villa. We had the time of our lives. The entire James family,Johns family, Sullivan family and the Clark family, would love to thank you all so very much!!
Perfect!!!
We love the Villa Picon and looked forward o our return trip and to seeing Niko and Amalia again. We were so happy for her on her marriage! We are so comfortable at the house that it is like a home away from home. No electricity problems this time and the weather was perfect! We visited Xpolore and Xcsret this time and even went for a few hours over to Cozumel. It was great the second time around also. Thank you so much
The design and comfort offered at VP was perfect for us!
As you know, Amalya and Nico are irreplaceable! I didn't realize that we would have them at our disposal and it was awesome. Amalya especially! She was a big part of the reason that MY vacation was so excellent!
The bathrooms are great. Nice and big! We did think that the mattresses on the beds were really hard, though. Much too hard. Lots of great storage in all the rooms.
I desperately missed having A/C downstairs. The kitchen is stuck in the back of the villa and gets crazy hot if you have to cook.
The outside "room" was the best! We lived in that room. The pool and beach were great. Very well maintained. Nico fixed the volleyball net for us.
WIFI was great to have. The furniture throughout the villa was very comfortable and indestructible! I loved that since 7 college kids can be quite rough on furniture!
The location of the villa was great, too. Close to the airport. We loved Puerto Morelos, just 10 minutes away!
Even better than the pictures!
Amazing villa, fantastic region of Mexico, awesome staff at the house (Nico always there to help)... our week long stay was just awesome!
Great Vacation at Villa Picon
We had a wonderful trip to Villa Picon in Playa del Secreto, Mexico. I can't say enough how wonderful the service was by Nico and Amalia. There were minor issue with the hot tub and air conditioning units but Nico was extremely responsive. Amalia worked very hard and makes excellent guacamole. The experience was great and we would definately recommend the house to others traveling with enough guests for 3 bedrooms.
Perfect seclusion with nothing and everything to do.
Perfect weather. Beautiful, empty, white sand beach.
Warm ocean and cool pool.
Abundance of outdoor seating, both in sun and covered.
Fabulous master bedroom overlooking the pool and ocean. Best at night, with the doors open, listening to the waves and watching the moon directly in front of you.