• Villa Rental Process
• Villa Basics
• FAQ
• Glossary of Terms

• Are the villas equipped with air-conditioning?
• That depends on the location and the time of year you are renting the villa. Some villas may have central air while others cool just the bedrooms. Please refer to the appropriate villa page for exact information.

• Are there any restrictions regarding children?
• That depends on the unique villa owner and its location; if the villa is situated on a cliff, for example, or is filled with breakables. Some owners may place age restrictions or ask for liability waivers. Please refer to the appropriate villa page for exact information.

• What is the cost to rent a villa?
• There are villas for every budget. We offer secluded villas starting from around $300/nt, to private islands from $35,000/nt and have everything in between.

• Is there a minimum night stay?
• Yes, depending on the region, the season and the villa owners. For example, in the Caribbean and Mexico, there is usually a minimum between 3-5 nights. In Europe and Hawaii on the other hand, minimums are more in the range of 5-7 nights. During peak holiday periods, minimums are usually in the vicinity of 10-14 nights.

• Can we have a courtesy hold?
• Yes, we offer courtesy holds of 48 hours with no financial obligations.

• Are there weekly rates?
• No, all our rates are pro-rated on a nightly basis.

• Is there a daily meal charge?
• Some villas include a chef, while others have meal plan options. Meal plan options range from $45-$200/person/day. Depending on the villa, some offer staff to pre-stock your fridge everyday, with a bill for food costs presented to you at the end of your stay. Some villas are completely self-catered.

• Is it possible to add additional guests later?
• Yes, if there is sufficient room. If there is a per guest or per bedroom charge, you will be billed for the additional costs.

• Is the photo in this link the exact villa we would be staying in, along with the views etc.?
• Yes. All of our villas have their own pictures that represent that exact property, excepting a very small number of resort units that resemble each other. Villa specialists may even send you their personal photos from visits to the property.

• Can we hire a cook while we are there?
• Most of our villas have the option of adding cook services where none are included; costs vary by destination.

• Is the pool shared with other guests?
• The vast majority of our villas have their own private pools. Occasionally, some may be shared with other guests in small villa communities.

• How far is the beach? Walking distance?
• That depends on the villa. The beach may be private and right outside your door, a short drive away, or a short walk.

• Is there any night life? How far away?
• That depends on the villa and its location. Some villas are fairly secluded from the action, with the intent on providing maximum privacy. You may also rent a villa right in the heart of town and close to bars and restaurants.

• Who would be our contact for anything we may need while we are there?
• Depending on the villa, there might be a property manager or owner who lives on the property or very close by. Luxury Retreats contacts are also provided to you when you travel.

• Do you have any villa suggestions/recommendations?
• Please visit our main page to see some of our featured villas. You can also sign up to our monthly newsletter to keep up to date on new properties and hot destinations. Our villa specialists are also always available to make recommendations based on your specific needs.

• Are cribs available to rent?
• Yes. Local agencies can provide baby gear to put in your villa where necessary, and our concierge service is happy to make those arrangements.

• Is the price of the unit per person?
• No, all the villa prices are for the entire villa. Rates per night may be listed by bedroom, only as an offer of savings for you; the unoccupied rooms are never rented out to other guests.

• What are some extra expenses (e.g. travel from airport to villa)?
• The villa rental does not include food costs (unless there is a meal plan included), transportation, activities, tax or gratuities.

• Is there vacation insurance to cover costs in case of bad weather?
• No. Refunds are only given if the villa is rendered unlivable or if there are restrictions of entry.

• How do I arrange for transportation?
• We offer our clients a full concierge service, which can assist you in any way possible. Generally, transportation to and from the airport is available and arranged by the concierge before you travel.

• How are groceries obtained?
• Villa pantries can be pre-stocked with a list you provide before arrival. Most villas have grocery stores nearby for pre-stocking and the villa's staff, where applicable, often provides the shopping service.

• Do you offer discounted weekly rates?
• Discounts are at the discretion of the property owner and we will advertise when they are being offered. Discounts may also be considered for stays longer than 14 nights and will be evaluated on a case by case basis.

• How much privacy will we have around the property?
• Most of our properties are as secluded and private as your own home, often with land or vegetation providing a buffer. Some resort community villas may be attached, but remain private units for you and your guests only.

• Will it be possible to renew our wedding vows? Can you help with arrangements?
• Wedding ceremonies are possible depending on the villa and the location. We can have a local wedding coordinator get in contact with you to organize the details.

• Who cleans the villa? Is the maid included?
• Some of our villas have a maid included in the price listed, and frequency depends on the individual properties; please check the villa pages for all the details.

• Do you have any villa suggestions (e.g. where we can play golf)?
• Please visit the appropriate villa pages for all information concerning the different activities offered in the area. A villa specialist can also suggest a number of villas suitable for the kind of holiday you're looking for.

• Is there Internet access?
• Most of our villas have Internet access; connection speed, costs and equipment available varies. Please visit the appropriate villa page for all information.

• Can you provide references from previous clients?
• Yes, simply ask one of our villa specialists for references and we can put you in touch with a client who has rented with us before.

• Can you send me a brochure?
• Please ask one of our villa specialists for a complete PDF format brochure. Hard copies may also be available depending on the season, though all villas aren't included. The best way to view our entire collection of villas is online.

• Is there satellite TV?
• TV connections and channels vary depending on the location. Please refer to the appropriate villa page or ask your villa specialist for that specific information.